Responsible gambling

At Rocket Casino, we prioritize responsible gaming practices to ensure a safe and enjoyable experience for all our players. We understand that problem gambling can affect anyone, regardless of their background or circumstances.

Recognizing the Signs

If you or someone you know is experiencing any of the following issues, please seek help immediately:

• Spending more time and money on gaming than intended
• Feeling anxious or irritable when unable to gamble
• Trying to cut down or control gambling habits but failing
• Using credit cards or loans to fund your gaming activities
• Hiding or lying about your gaming habits
• Experiencing financial, relationship, or work problems due to gaming

Tools for Responsible Gaming

Rocket Casino offers a range of tools and features to help you stay in control:

• Deposit Limits: Set daily, weekly, or monthly limits on your deposits through our Personal Limits tab.
• Loss Limits: Define maximum losses within specific timeframes (day/week/month) calculated on your initial deposit, not winnings.
• Wager Limits: Set maximum bet amounts over chosen timeframes.
• Session Time Limits: Restrict playtime duration per session.
• Reality Checks: Receive automatic in-session reminders showing time and money spent.

Cooling-Off Periods

Take a break from gaming with our cooling-off periods:

• 1 week
• 1 month
• 3 months
• 6 months

During this time, you won't be able to make deposits, but you can withdraw any remaining funds.

Self-Exclusion

If you feel that self-exclusion is necessary, we offer two options:

• Temporary Self-Exclusion: Close your account for a specified period (3, 6, 9, or 12 months).
• Permanent Self-Exclusion: Permanently close your account and exclude yourself from all future gaming activities.

Support Organizations

We direct players to independent organizations that provide support and assistance:

• Gamblers Anonymous
• BeGambleAware (for UK players)
• GamCare
• National Council on Problem Gambling
• Regional bodies depending on player location

Please visit our Responsible Gaming section for more information and links to these organizations.